Two plans. Month-to-month.
Pro at $299/mo with AI credits included, or BYOK at $89/mo on your own AI key. Every account starts with 45 days of Pro, free, with no credit card.
BYOK
Connect your own Google AI, Anthropic, or OpenAI key. Full estimating, unlimited cards, PSA integration. AI runs on your quota — no DarkBird credit costs.
Get startedPro
Full platform: intelligent feedback loop, reporting dashboard, voice scoping, REST API + MCP access, cross-org benchmarks, and AI strategic recommendations.
Start free trialPlan comparison
Pro starts with a 45-day free trial — every feature in the Pro column below, no credit card required.
AI Usage
| Feature | BYOK | Pro |
|---|---|---|
| Monthly AI credits (scoping + SOW + Smart Card Builder) | — (your own key) | ✓ Included |
| Bring Your Own AI Key (Google / Anthropic / OpenAI) |
Estimating
| Feature | BYOK | Pro |
|---|---|---|
| AI Scoping Assistant | ||
| Smart Voice Mode | ||
| Site-aware multi-site scoping | ||
| Discovery Mode | ||
| Knowledge Grounding (Playbooks) | ||
| Materials tab + price snapshotting | ||
| Live catalog discrepancy detection | ||
| SOW generator | ||
| "Loved" SOW style references | ||
| Spec Sheet Grounding (Knowledge Categories) |
Install Card Library
| Feature | BYOK | Pro |
|---|---|---|
| Manual card creation | Unlimited | Unlimited |
| Behavioral Modes (Standard / Scaling / Travel / Per Diem / Recurring) | ||
| Smart Product Assistant (BOM) | ||
| Smart Card Builder | ||
| Intelligent Catalog Pipeline | ||
| Catalog Proposal Review | ||
| Automatic Bundle Discovery | ||
| Automatic Card Calibration |
Project Management
| Feature | BYOK | Pro |
|---|---|---|
| Projects | Unlimited | Unlimited |
| Multi-site projects | ||
| PSA integration ConnectWise Manage or HaloPSA: one PSA per org | ||
| Duplicate / Archive / Versioning | ||
| Real-time totals (price + hours) |
Delivery
| Feature | BYOK | Pro |
|---|---|---|
| Auto-generated phase-based WBS | ||
| Ticket checklists for technicians | ||
| Native PSA sync (WBS push + actuals pull) | ||
| Microsoft Project XML export |
Review & Performance Loop
| Feature | BYOK | Pro |
|---|---|---|
| Actuals capture + PSA time-entry sync | ||
| Qualitative insight questions | ||
| Project Performance Report | ||
| Reporting Dashboard KPI cards · Project Performance Table · Install Card Accuracy | ||
| Cross-org calibration benchmarks |
Knowledge & Automation
| Feature | BYOK | Pro |
|---|---|---|
| Setup Checklist | ||
| Interview Feedback (refine Expert Profile) | ||
| Knowledge Sources |
Platform
| Feature | BYOK | Pro |
|---|---|---|
| REST API + MCP server access | ||
| AI Strategic Recommendations | ||
| Dedicated onboarding | $ | $ |
Want it set up for you? Concierge.
DarkBird already mines your PSA and builds your starter card library automatically. Concierge is the senior estimator who pressure-tests what the AI built — 15+ years of hands-on experience analyzing why technical service projects miss their estimates, across MSPs, AV integrators, and low-voltage shops.
Concierge
Add-on to any planScoped to your project volume and data
- Project delivery audit across 10+ recent projects
- Variance map: estimated vs. actual by project type and phase
- AI-built Install Card library reviewed & refined with a senior estimator
- Catalog quality review before the pipeline runs
- PSA integration setup & verification
- Senior engineer knowledge interview → Learned Question Bank
- Playbook Parser: we extract Install Cards and scoping questions from your vendor guides
- "Loved" SOW seeding so day-one SOWs sound like your team
- Written audit report: gaps, root causes, recommendations
- 30 / 60 / 90-day calibration check-ins, then quarterly for year one
Frequently asked questions
Does DarkBird replace my PSA?
No. DarkBird is designed to complement ConnectWise Manage and HaloPSA, not replace them. Your PSA stays your system of record for delivery, time tracking, and billing. DarkBird fills the labor estimation gap that PSAs have never tried to solve.
Does DarkBird replace my CPQ?
No. Quoter and CW CPQ are excellent at pricing products with distributor precision. DarkBird prices the labor column: the 30–50% of the quote where the guesswork lives. Both tools together give you a complete, accurate quote.
What is BYOK?
BYOK (Bring Your Own Key) lets you connect your own AI provider API key — Google AI, Anthropic, or OpenAI. Every AI call in your org routes through your key, your quota, and your billing. No DarkBird AI credits are consumed. TTS and embedding calls continue to use DarkBird's infrastructure regardless of your key setting.
How do AI credits work on Pro?
Pro includes a monthly AI credit allocation that covers scoping sessions, SOW generation, and Smart Card Builder usage from a single gauge. When credits run low you'll see a progress indicator in your dashboard. Credits reset at the start of the next billing period. BYOK users bypass credits entirely — AI is billed directly to your own provider account.
What does the free trial include?
Pro starts with a 45-day free trial — every Pro feature, unlimited projects, no credit card required. Your AI credit allocation is generous enough to scope real projects and build a meaningful card library. At the end of the trial you enter your payment details to continue; nothing is deleted.
What is Concierge, and what does it cost?
Concierge is an optional, hands-on setup service: we audit your recent projects, refine your Install Card library with a senior estimator, clean up your catalog, verify your PSA integration and check in on calibration through year one. It is an add-on to either plan and quoted per shop, because the work depends on your project volume and data. Email us for a quote.
Can I cancel anytime?
Yes. Both BYOK and Pro are month-to-month with no long-term contract. Cancel anytime from Settings → Subscription.
When does the feedback loop start working?
Day-1 value comes from Smart Card Builder and the SOW generator. The Performance Feedback Loop — Automatic Card Calibration, Smart Recommendations, Install Card Accuracy — shows meaningful signal after 8–10 archived projects, typically 60–120 days of normal volume.
Which PSA integrations are supported?
DarkBird natively integrates with ConnectWise Manage and HaloPSA, one PSA per organization. Both are built end-to-end: push WBS as tickets, pull time entries for actuals, link projects from the scoping dialog. On the quoting side, DarkBird pushes calibrated labor, the bill of materials and the scope summary into a Quoter draft quote. ConnectWise CPQ, Autotask and Salesforce are on the roadmap.
Try Pro free for 45 days
Full Pro access. No credit card. Works alongside ConnectWise Manage and HaloPSA from day one.