Labor estimation built for HaloPSA
HaloPSA shops get the same first-class treatment as ConnectWise shops. Scope and estimate in DarkBird, execute and track in Halo, and let actuals flow back automatically. Your Halo workflows don't change.
Stack role
Scope and estimate in DarkBird. Execute and track in HaloPSA. Actuals return automatically.
What the integration does
Link projects to Halo Tickets
Attach a DarkBird project to a HaloPSA ticket straight from the scoping dialog, keeping the estimate and the work item connected.
Push WBS as native Halo structure
The work breakdown lands in Halo as native tickets with checklists and hour budgets — pushed through the API, not exported to CSV.
Sync time entries for actuals
Completed-project time entries sync back from Halo to populate actual hours per task, feeding the calibration loop.
Automatic card recalibration
Estimated-vs-actual variance drives per-card calibration multipliers, so systematic under- or over-estimation gets corrected automatically.
Speaks HaloPSA
Set DarkBird's terminology mode to HaloPSA and the UI adopts Halo vocabulary throughout — no mental translation between tools.
Sync history you can audit
Every sync operation is logged and viewable from the integration card — what moved, when, and whether it succeeded.
Credentials encrypted at rest
Halo credentials are stored encrypted and decrypted only server-side. They never reach the browser.
How it works
Connect
Enter your HaloPSA API credentials in Settings → Integrations. Setup takes about 10 minutes.
Scope & estimate
Run the AI scoping interview, apply calibrated Install Cards, and generate the SOW — linked to the Halo ticket.
Push the WBS
Send the structured work breakdown into Halo as native tickets with checklists. Delivery proceeds exactly as it does today.
Sync actuals & learn
Time entries return from Halo, variance is measured per task, and Install Cards recalibrate for the next quote.
Frequently asked questions
Is the HaloPSA integration as complete as the ConnectWise one?
Yes — both PSAs are built end-to-end: link from the scoping dialog, push WBS natively, pull time entries for actuals, full sync logging. HaloPSA is not a second-class integration.
Does DarkBird change how our Halo workflows run?
No. DarkBird drops work into Halo the way you'd create it yourself — tickets with checklists and budgets — and reads time entries back. Delivery, approvals, and billing stay in Halo untouched.
Which plans include the HaloPSA integration?
Starter and Pro (and the 45-day free trial with full Pro access). One PSA connection per organization — HaloPSA or ConnectWise Manage.
How are our Halo credentials stored?
Encrypted at rest and decrypted only server-side when calling the Halo API. Credentials never reach the client.
Connect HaloPSA in about 10 minutes
Start your 45-day free trial with full Pro access — no credit card required.