Your PSA tracks the hours.
Your CPQ prices the products.
Nobody prices the time.
DarkBird is the labor estimation engine your PSA and CPQ don't have. It sits in front of your PSA at quote time and behind it at review time, getting smarter after every project you ship.
Where DarkBird fits your stack
DarkBird doesn't replace ConnectWise Manage or HaloPSA. It fills the gap none of them touch: how many hours should this project actually take, and why were we wrong last time?
Your CPQ
Products & Materials
Quoter · CW CPQ · D-Tools
DarkBird
Labor Estimation
Your PSA
Delivery & Tracking
ConnectWise Manage · HaloPSA
Built for deliverable-based technical work
If your revenue lives in project-based labor and you're still estimating with spreadsheets or gut feel, DarkBird was built for you.
AV Integrators
Conference room builds, digital signage, matrix switching: each project is different. DarkBird captures your senior integrator's labor knowledge and reuses it on every quote.
MSPs
Desktop deployments, M365 migrations, network refreshes: you know the work, but quoting labor accurately takes your best engineer. DarkBird changes that.
Low-Voltage / Security
Camera systems, access control, structured cabling: your estimates live in someone's head or a spreadsheet. Install Cards make that knowledge durable and reusable.
Network Infrastructure
Firewall deployments, switch stacks, WiFi surveys: disciplined labor estimates protect the margin that thin hardware margins can't.
How it works
Three motions. One continuous loop that gets smarter over time.
Scope: voice or chat
Describe the project out loud or in the chat window. The AI asks site-aware clarifying questions, hits a knowledge gap? It interviews you instead of guessing. Your answers go into the Learned Question Bank.
Estimate: cards, not guesswork
Your Install Card library maps to every line. Hours, materials, phasing: all pre-validated. Generate a client-ready Scope of Work in your house style in seconds.
Learn: every project sharpens the next
Actuals flow in from ConnectWise or HaloPSA automatically. The performance loop identifies which cards are consistently off and recalibrates them before your next quote.
See it in action
From a field walkthrough to a calibrated estimate. The whole workflow in one platform.
Nobody else closes this loop end-to-end
Every project that ships becomes training data for the next quote. Estimate → Execute → Review (actuals captured) → AI re-tunes Install Cards → next estimate is smarter. After 8–10 archived projects, the system knows your specific cards are consistently off by exactly how much and corrects them automatically.
New card in 90 seconds. Scoped project on day 1.
Calibrated estimates after ~10 archived projects.
Background recalibration runs after every archive.
Everything your quote was missing
Six core capabilities purpose-built for deliverable-based technical services.
Install Cards
Reusable, versioned labor templates with behavioral modes: Standard, Scaling (hours scale with project size), Travel, Per Diem, and Recurring (monthly managed-services). Your senior engineer's knowledge in a library that survives turnover.
Smart Card Builder
Drop in your product catalog. Embeddings + semantic clustering propose Install Cards automatically. One chat surface, no wizard, no manual mapping.
Smart Voice Mode
Scope a project hands-free while walking a site. TTS + speech recognition, with a fallback to text when you need it. Site-aware questions follow naturally.
Discovery Mode
When the library has a gap, DarkBird interviews a senior engineer instead of guessing. Recurring questions become permanent scoping tags, and feedback your team flags refines your Expert Profile.
SOW Generator
"Loved" SOWs are saved as style references. Future generations match the voice your customers already approved, stopping the endless post-quote rewrite cycle.
Reporting Dashboard
Install Card Accuracy table. KPI cards. Smart Recommendations. Every archived project flows in automatically, and margin recovery starts from day one of use.
Works with the tools you already use
DarkBird connects natively to ConnectWise Manage and HaloPSA. Push WBS directly as tickets. Pull actuals automatically. No manual exports, no double-entry.
ConnectWise Manage
PSA: push WBS, pull actuals natively
HaloPSA
PSA: tickets, checklists + actuals
Project Delivery Audit & Optimization
Our team has spent 15+ years inside MSP and AV integration shops, not just building tools for them, but working in them. We've analyzed why projects miss their estimates across dozens of shops. The audit brings that pattern recognition directly to yours: your cards, your catalog, your PSA, configured from day one.
- Delivery process audit: analyze your recent projects, find the systematic gaps
- Custom Install Card library built from your actual project history
- Catalog cleanup + PSA integration setup handled for you
- Ongoing calibration check-ins so the loop kicks in faster
Simple, transparent pricing
Start free, scale as you grow. Every plan includes the core labor estimation engine.
Trial
Free
45 days · full Pro access
Every Pro feature unlocked. No credit card required. Scope real projects from day one.
Start Free TrialStarter
$349
/mo billed annually · or monthly, cancel anytime
Unlimited cards and users. PSA integration (CW Manage or HaloPSA). AI credits + one top-up/mo.
Get StartedPro
$699
/mo billed annually · or monthly, cancel anytime
Full intelligent feedback loop, reporting dashboard, PSA integration, 5× AI credits. Unlimited users.
Get Pro AccessEnterprise
Contact us
built around you
Custom AI infrastructure, dedicated integrations, single-tenant deployment, white-glove onboarding.
Talk to UsYour next estimate is leaving money on the table. Fix that.
Every project you ship without DarkBird is a project that doesn't feed the loop. Start your free 45-day trial. No credit card, no commitment. Works alongside ConnectWise Manage and HaloPSA.
45-day trial · No credit card required · Works alongside your existing PSA and CPQ