You quoted the hours.
You booked the hours.
Nobody ever subtracts them.
DarkBird does. It turns your best engineer's labor knowledge into reusable Install Cards, scopes projects in a conversation, and checks every estimate against the time your team actually booked in ConnectWise Manage or HaloPSA — so each quote is closer than the last.
Want to see your own gap first? Read a sample audit report
Where DarkBird fits your stack
DarkBird doesn't replace ConnectWise Manage or HaloPSA. It fills the gap none of them touch: how many hours should this project actually take, and why were we wrong last time?
Your CPQ
Products & Materials
Quoter · CW CPQ · D-Tools
DarkBird
Labor Estimation
Your PSA
Delivery & Tracking
ConnectWise Manage · HaloPSA
Built for deliverable-based technical work
If your revenue lives in project-based labor and you're still estimating with spreadsheets or gut feel, DarkBird was built for you.
AV Integrators
Conference room builds, digital signage, matrix switching: each project is different. DarkBird captures your senior integrator's labor knowledge and reuses it on every quote.
MSPs
Desktop deployments, M365 migrations, network refreshes: you know the work, but quoting labor accurately takes your best engineer. DarkBird changes that.
Low-Voltage / Security
Camera systems, access control, structured cabling: your estimates live in someone's head or a spreadsheet. Install Cards make that knowledge durable and reusable.
Network Infrastructure
Firewall deployments, switch stacks, WiFi surveys: disciplined labor estimates protect the margin that thin hardware margins can't.
How it works
Three motions. One continuous loop that gets smarter over time.
Scope: voice or chat
Describe the project out loud or in chat. The AI asks site-aware follow-up questions, and when it hits something your library doesn't cover, it asks you instead of guessing. Every answer makes the next scoping call faster.
Estimate: cards, not guesswork
Your Install Card library supplies the hours, materials and phasing for every line, already adjusted by how past jobs actually ran. Generate a client-ready Scope of Work in your house style in minutes.
Learn: every project sharpens the next
Time entries flow back from ConnectWise or HaloPSA. DarkBird spots which cards run consistently over or under and recalibrates them before your next quote.
See it in action
From a field walkthrough to a calibrated estimate. The whole workflow in one platform.
Estimates that learn from what actually happened
Most estimating tools stop at the quote. DarkBird keeps going: estimate, deliver, capture actuals, re-tune the Install Cards, quote again. After 8–10 archived projects it knows which of your cards run over, by how much, and corrects them for you.
New card in 90 seconds. Scoped project on day 1.
Calibrated estimates after ~10 archived projects.
Background recalibration runs after every archive.
Everything your quote was missing
Built for project-based technical services, where labor is the line that decides the margin.
Install Cards
Reusable, versioned labor templates with behavioral modes: Standard, Scaling (hours scale with project size), Travel, Per Diem, and Recurring (monthly managed-services). Your senior engineer's knowledge in a library that survives turnover.
Smart Card Builder
Drop in your product catalog and DarkBird proposes Install Cards for it: grouped by product family, ready to review. A working labor library in an afternoon, not a quarter.
Smart Voice Mode
Scope a project hands-free while walking a site. TTS + speech recognition, with a fallback to text when you need it. Site-aware questions follow naturally.
Discovery Mode
When the library has a gap, DarkBird interviews a senior engineer instead of guessing. Recurring questions become permanent scoping tags, and feedback your team flags refines your Expert Profile.
SOW Generator
"Loved" SOWs are saved as style references. Future generations match the voice your customers already approved, stopping the endless post-quote rewrite cycle.
Reporting Dashboard
See which cards, work types and vendors run over, and by how much. Every archived project flows in automatically, so the picture sharpens with each job you close.
Callable from your AI
A live MCP server and REST API on an org-scoped key. Ask Claude — or any MCP client — to list your Install Cards, open a project, or tell you how your estimates have actually been performing. Reading is open; decisions that rewrite a master card stay with an Owner or Admin.
Works with the tools you already use
DarkBird connects natively to ConnectWise Manage, HaloPSA and Quoter. Push the WBS as tickets, push labor into the quote, pull actuals back. No exports, no double entry.
ConnectWise Manage
PSA: push WBS, pull actuals natively
HaloPSA
PSA: tickets, checklists + actuals
Quoter
CPQ: labor, BOM + scope into a draft quote
Two plans. Month-to-month.
Every new account starts with 45 days of Pro, free, with no credit card. After that, stay on Pro or bring your own AI key and pay less.
BYOK
$89
/mo · cancel anytime
Connect your own Google AI, Anthropic, or OpenAI key. Full estimating, unlimited cards, PSA integration. AI runs on your quota — no DarkBird credit costs.
Get startedPro
$299
/mo · 45-day free trial · no credit card
Full platform: intelligent feedback loop, reporting dashboard, voice scoping, REST API + MCP access, cross-org benchmarks, and AI strategic recommendations.
Start free trialWant it set up for you? Concierge.
Our team has spent 15+ years inside MSP and AV integration shops, building the estimates, running the projects and reviewing the actuals. Concierge puts that experience to work on your setup: your cards, your catalog and your PSA, configured from day one.
- Delivery process audit: analyze your recent projects, find the systematic gaps
- Custom Install Card library built from your actual project history
- Catalog cleanup + PSA integration setup handled for you
- Ongoing calibration check-ins so the loop kicks in faster
Your next estimate is leaving money on the table. Fix that.
Every project you ship without DarkBird is one more estimate nobody checks. Start your free 45-day trial: no credit card, no commitment, and it works alongside ConnectWise Manage, HaloPSA and Quoter.
45-day trial · No credit card required · Works alongside your existing PSA and CPQ